Please arrive 5 minutes in advance in order to update your file.
Please bring your previous spectacles.
Please remove your contact lenses in the morning the day of your eye exam.
Please bring with you a list of your medicines.
Patients aged 17 years and under or 65 and over must bring their Medicare card.
Please note that additional fees may be applied under the recommendations of the optometrist.
understand what type of cookies we use, the information we collect from the cookies, and how that
information is managed. For further information on how we handle, store and keep your personal data
secure, see our Term of use.
What are Cookies?
Cookies are small text files which are stored on the browser or hard drive of your computer or mobile
device when you visit a webpage or application. A “session cookie” stores temporary information that
is deleted when you close your web browser or turn off your computer or device. A “persistent
cookie” enables the site to recognize when you return to it and remains stored on your computer
until you delete it. Cookies work to make your experience browsing our site as smooth as possible by
remembering your preferences the next time you visit the site.
What types of cookies do we use?
There are four variety of cookies which operate on our website:
Essential cookies allow you to be able to experience the full functionality of
our site. For example, these cookies allow you to change your preferred language and enable the
website to remember it. Without these cookies, some parts of our site may not work as they
Performance cookies tell us how you use our site and help us to improve it. For
example, these cookies count the number of visitors to our website and see how visitors move
around when they are using it. This helps us to improve the way our site works, for example, by
ensuring that users find what they are looking for easily. The information collected by these
cookies is anonymous.
Google Analytics are performance cookies used to track visits to our
website and user behaviour on site. The data collected is anonymous and is used for
benchmarking purposes to monitor the performance of our site and to measure user
engagement on our site.
Social media cookies from social media sites such as
Facebook, Instagram, and Pinterest
are used to enable social media buttons on our site to work. Social media buttons allow
you to share content and interact with your social network. These social media platform
may set their own cookies on your device. We do not control the settings of these
cookies so we suggest you check the social media website for more information about
their cookies and how to manage them. Our website will not collect or store any
personally identifiable information from the user. To find out how you can opt out of
social media site.
Customizer cookies allow our site to remember your preferences, helping to
customize your experience on our site.
Our customizer cookie, which helps us to manage the technology and cookies which are
used across our site.
Targeting/advertising cookies are set by third party advertising partners
through our digital touchpoints to build profiles based on your interests. These cookies enable
us to send you relevant content and advertising based on your preferences and track the
effectiveness of our ad campaigns.
Below are several advertising and targeting cookies that are used to identify different
browsers and devices. They collect data anonymously for the purposes of ad selection,
reporting, behavioural targeting, and cross-device advertising (i.e. associating
multiple devices together). In some instances, we may provide a hashed version of your
email address or other information to the platform provider for such proposes. More
information can be found at the following links.
How do you change cookie preferences or block cookies?
Within your browser, you can choose whether you wish to accept cookies or not. Different browsers
make different controls available to you. Generally, your browser will offer you the choice to
accept, refuse or delete cookies at all times, or those from providers that website owners use i.e.
third party cookies, or those from specific websites. Each browser’s website should contain
instructions on how you can do this.